tk1971's Privacy Policy
This document provides a full explanation of how your personal information is collected, stored and used.
Table of Contents
01Introduction and Scope
This privacy policy applies to the tk1971 platform. When you use the tk1971 website, mobile app or any other service, you are considered to have agreed to the terms of this policy. This document has been prepared for users in Bangladesh and is based on relevant data protection regulations applicable in Bangladesh.
tk1971 places the highest importance on the privacy of personal information of all its members. To learn more about tk1971's background and mission, please visit the relevant page. This policy describes what information we collect, why we collect it and how securely it is stored.
02Information We Collect
Various types of information are collected from you when you create an account and use services on tk1971. This information can generally be divided into two categories:
A. Identity Information
- Full name and date of birth
- Mobile number and email address
- National ID card or passport number (for identity verification)
- Address (where applicable for billing verification)
B. Transaction and Activity Information
- Deposit and withdrawal history and amounts
- Payment method used (bKash, Nagad, Rocket, Upay or bank transfer)
- Gaming activity history and betting records
- Bonus claims and VIP tier progress
C. Technical Information
- Device type, operating system and browser information
- IP address and geographic location
- Session logs and time spent on the site
- Referral source and click-through data
03How We Collect Information
tk1971 collects information in several ways. The main methods are summarised below:
- Directly provided: You provide information yourself when filling in registration forms, going through the account verification process and making transactions.
- Automatically collected: Data is recorded automatically via cookies and technical logs while you use the website or app.
- From third parties: Relevant information may be received from payment processors and identity verification providers.
- Customer service contact: Information provided when seeking support via live chat or email is retained.
04Purpose of Using Information
Collected information is used only for specific and legitimate purposes. tk1971 does not use any user's information for unnecessary or unauthorised purposes. The main uses are listed below:
- To create accounts, verify identity and ensure secure login
- To process deposits and withdrawals
- To provide bonuses, VIP benefits and promotional offers
- To detect suspicious or fraudulent activity
- To enable the customer service team to provide accurate and prompt support
- To improve service quality and resolve technical issues
- To meet legal obligations and submit required reports to authorities
05Data Storage and Security
tk1971 follows industry-standard technologies and practices to protect your information. The key points on storage and security are listed below:
Data Retention Period
Information is retained while your account is active and for a defined period after it is closed. Some information may be kept for a longer period for legal compliance and dispute resolution purposes.
Technical Security Measures
- Data transfers are secured using SSL encryption
- Encrypted storage is used on database servers
- Two-step verification (OTP) is in place
- Access control: only authorised staff can access the relevant information
- Regular security audits and risk reviews are conducted
In the Event of a Data Breach
If an unexpected security incident occurs, tk1971 will notify affected users as quickly as possible and take the necessary steps to minimise harm.
06Sharing Information with Third Parties
tk1971 operates while maintaining strict confidentiality. Information may be shared with third parties only in the following circumstances:
- Payment processors: Payment gateways such as bKash, Nagad, Rocket and Upay are provided with the necessary information to confirm transactions.
- Identity verification providers: Limited information may be shared with authorised KYC providers for account verification.
- Legal authorities: Information may be provided in response to a court order or a lawful directive from a government authority.
- Fraud prevention: Relevant information may be shared with associated partners in anti-money-laundering and fraud detection processes.
Outside the cases listed above, tk1971 does not share your information with any individual or organisation.
07Cookies and Tracking Technologies
The tk1971 website and app use cookies and similar technologies. Cookies are small text files stored on your device that help improve your experience on the site.
Types of Cookies
- Essential cookies: These are necessary to maintain login sessions and ensure security.
- Performance and analytics cookies: These collect statistics to help understand which parts of the site are used most.
- Preference cookies: These help remember language, theme or other personal preferences.
You can disable cookies from your browser settings, but this may limit some functionality of the site.
08Your Rights
As a tk1971 user, you have the following rights regarding your personal information. To exercise these rights, please contact our customer service team:
- Right of access: You can request to know what information we hold about you.
- Right to rectification: You can request that incorrect or incomplete information be corrected.
- Right to erasure: You can request that your information be deleted in certain circumstances, although some information may need to be retained due to legal obligations.
- Right to restrict processing: You can request that the use of your information be restricted for specific reasons.
- Right to data portability: Where applicable, you can request your information in a structured format.
- Right to object: You can object to your information being used for a specific purpose.
Our Terms and Conditions also contain important information about your rights and responsibilities. Reading both documents together will give you a complete picture of your relationship with tk1971.
09Protection of Minors
All tk1971 services are intended only for users aged 21 or above (21+). We do not knowingly collect or process information from any minor.
Age is verified at registration, and where there is doubt, users are asked to confirm their age using a government-issued ID. If a user is found to be a minor, their account is closed immediately and any collected information is deleted.
To ensure responsible gaming, we recommend reading our Responsible Gaming Guidelines, which contain detailed information on age verification, self-exclusion and setting play limits.
10Changes to This Policy
tk1971 reserves the right to update this privacy policy from time to time. Changes may be made due to new features being added to the service, technical changes or legal requirements.
For significant changes, tk1971 will inform users through any of the following methods:
- A notification will be sent to the registered email address
- A clear notice will be displayed on the site's homepage or on this page
- Users may be asked to read the updated terms at the time of login
Continuing to use the site after a change has been made will be treated as your agreement to the updated policy.
11Contact
If you have any questions about this privacy policy or any requests regarding your information, please contact us. tk1971's customer service team is available 24/7 in both Bengali and English.
Privacy-Related Contact
For answers to common questions, you can also visit our Frequently Asked Questions (FAQ) page — it covers many questions about accounts, payments and gaming.